Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Home Makeover Magic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Project details and design preferences
• Payment and billing information
• Communication preferences
• Photos of your space (with your consent)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device and operating system details
• Website usage patterns and preferences
• Cookies and similar tracking technologies
• Referral sources and search terms

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our interior design services
• Communicate with you about your projects
• Process payments and manage billing
• Send you updates, newsletters, and marketing materials (with consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Website hosting and maintenance
• Email marketing services
• Analytics and reporting
• Customer support

Business Partners

We may share information with:

• Furniture suppliers and manufacturers
• Contractors and installation professionals
• Shipping and delivery companies

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate fraud or security issues

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

8. Marketing Communications

We may send you marketing communications if you:

• Opt-in to receive our newsletter
• Request information about our services
• Become a client (with your consent)

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Project-related information is typically retained for 7 years after project completion for warranty and legal purposes.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

By using our services, you acknowledge that you have read and understood this Privacy Policy.